Updated: May 24th 2018
Thank you for visiting Greendoor. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personally identifiable information you submit on our online and mobile Web sites, services, and applications (“Site” or “Sites”). For certain offerings on our Sites, there may be additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they apply to you.
INFORMATION WE MAY COLLECT FROM YOU
When you use the Site or contact us we may collect and process the following data about you:
Information you give us, including:
Forms filled out by you on the Site;
Content of correspondence with us;
Subscriptions or orders placed on the Site;
Participation in discussion boards or other social media functions on the Site;
Information from social media or other platforms when you sign on to or otherwise link our Site(s) with your Facebook, Twitter, Spotify, Google, Instagram, Tumblr or other online account;
Entering a competition, promotion or survey;
Reporting a problem or requesting support for the Site.
The information you give us may include your name, address, e-mail address and phone number, date of birth, payment information, personal description, photographs/images, or comments.
THE INFORMATION WE COLLECT
Registration and account information. At some Sites, you can order products, play games, read critic and user reviews, enter contests, vote in polls, rate movies, TV shows and other content, or otherwise express an opinion, subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. In the course of using our Sites, we may ask you to create an account or register for an application by providing us with certain personally identifiable information that can be used to contact or identify you, as well as to administer your account. The types of personally identifiable information that you provide as part of your account may include: name, address, e-mail address, telephone number, fax number, credit card and billing information, information about your interest in and use of various content, products, programs, and services, and other information that you provide to us.
Information about others/inviting friends. At some of our Sites, you can submit information about other people. For example, you might submit a person's name and e-mail address to share content or recommendations, send an electronic greeting card and, if you order a gift online and want it sent directly to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected about other people as part of this process include recipient's name, address, e-mail address, telephone number, and information about the recipient’s interest in and use of various content, products, programs, and services.
Some of our Sites also allow you to invite your friends to join our services and to connect with you through social media features. Inviting friends is always optional. To do so, you may provide their contact information or may enter your log-in credentials to import e-mail addresses from your address book from other sites that support such functionality (e.g., Yahoo! and Gmail). You select the friends you want to invite to share in this experience.
Social media. You can also engage with our content and other offerings, such as videos, games and applications, on or through third-party social media sites, plug-ins and applications, such as those offered by Facebook and others. You may also choose to link your account with us to third party social media sites. When you link your account or engage with our content on or through third party social media sites, services, plug-ins, or applications you may allow us to have ongoing access to certain information from your social media account (e.g., name, e-mail address, profile photo, gender, birthday, location, your list of friends and their contact information, people you follow and/or who follow you, the posts or the 'likes' you make). We may also receive non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on, etc.) from your interaction with our content.
Information collection from mobile devices. If you access our Sites, on your mobile telephone or other mobile device, we also may collect your unique device identifier and mobile device IP address (e.g. MAC address), as well as information about your device’s operating system, mobile carrier, and mobile Internet browsers, your precise location information, and other information described in this Policy.
Providing requested information. In some cases, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services, or otherwise participate in the Site's activities and offerings.
Technical and usage information. We also collect certain non-personally identifiable information when you use our Sites such as the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using (e.g., Windows, Mac OS, iOS, and Android), the domain name of your Internet service provider or mobile carrier, IP address, and certain usage information.
INFORMATION WE COLLECT FROM OTHER SOURCES
We may receive information about you if you use any of the other websites operated by our affiliates. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Site.
Third party business partners and vendors such as technical services, payment and delivery services, advertising networks, analytics providers, search information providers, or other service providers may provide information about you when performing their services for us.
Information we receive with your consent may include email address, first and last name, location (city and country), gender, date of birth, likes, content played, posts or other activity. Please review your privacy settings to control what information is provided to us through this option.
HOW WE COLLECT YOUR INFORMATION
(a) From you
We may collect and process personal information relating to you if you provide such personal information by filling in forms on our site or by you contacting us. This includes, but is not limited to, information provided at the time of registering to use (or become a member of) our site, subscribing to any services (for example, email or SMS newsletters), purchasing downloads or other products, posting material or requesting further services.
(b) Via cookies, web beacons or clickstream data
Assisting you in navigation;
Assisting in login and your ability to provide feedback;
Analyzing your use of our products, services or applications;
Assisting with our promotional and marketing efforts.
Below is a list of the cookies we use on our Website. Our Website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:
Strictly Necessary Cookies
You can change cookie settings here.
STRICTLY NECESSARY COOKIES
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.
Greendoor Holdings LLC
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. They may be set by us or by third party providers whose services we have added to our pages. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
They do not store personal information directly, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
TRANSMISSION OF YOUR INFORMATION VIA THE INTERNET
The general transmission of information via the internet may not be completely secure. Any transmission is therefore made at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. We use industry standard technology to maintain the confidentiality and accuracy of the personal information you provide to us. We periodically review our security measures to ensure the security of your information. However, we cannot guarantee that any information you submit to us will be free from unauthorized third-party intrusion. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. Do not share the password with anyone.
HOW YOUR INFORMATION MAY BE USED
We may use information held about you in the following ways:
INFORMATION SHARING AND DISCLOSURE
Change of control. In addition, we may transfer information about you in the event of a business transaction, such as if we or one of our business units or our relevant assets are acquired by, sold to, or merged with another company.
Service providers. Our agents and contractors may have access to personally identifiable information to help carry out the services they are performing for us.
We may also share such information with business partners and third parties (e.g., other marketers, magazine publishers, retailers, participatory databases and non-profit organizations) that want to market products or services to you. If we share personally identifiable information with such unaffiliated third parties for their own marketing purposes, we will provide you with an opportunity to opt out or block such uses.
Linked sites. Some of our Sites contain links to other sites whose information practices may be different from ours. Visitors should consult the other sites' privacy policies before submitting any information, as we have no control over information that is submitted to, or collected by, these third parties.
Sponsors and co-promotions. We sometimes may offer content or programs (e.g., contests, sweepstakes, promotions, games, applications or social network integrations) that are sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the activity. We have no control over these third parties' use of this information. The Site will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.
Marketing Communications. We provide you with an opportunity to express your preferences with respect to receiving certain marketing communications from us or from unaffiliated third parties. If you ever decide in the future that you would like to update these preferences, (i) you may log into your account if you have created an account with us at one of our Sites to adjust your settings, (iii) you may follow the “unsubscribe” instructions provided in any marketing email you receive from us, (iii) you may send us an email at email@example.com and we will edit your preferences accordingly, or (iv) you may opt-out of targeted advertising as set forth in the Ad Servers section above. If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or app settings, depending on the type of device.
Uninstalling a Mobile Application. If you no longer wish to have any information collected by the Site, you may uninstall the application by using the standard uninstall processes available on your mobile device or via the mobile application marketplace or network.
CALIFORNIA RESIDENTS - YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may request information about our practices related to disclosing your personal information to certain third parties and/or opt-out of our sharing of your information with unaffiliated third parties for the third parties’ direct marketing purposes. Please send your request (along with your full name, e-mail address, postal address, and the subject line labeled “Your California Privacy Rights”) by e-mail at: firstname.lastname@example.org
COOKIES AND OTHER TECHNICAL INFORMATION
Cookies and Web beacons. We, and our affiliates, third party service providers, and our business partners may send "cookies" to your computer or use similar technologies to enhance your online experience at our Sites. "Cookies" are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). Cookies manage and measure the performance of advertisements displayed on or delivered by or through us and/or other networks or sites. Cookies can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).
Some of our Sites may use locally stored objects (sometimes referred to as "Flash cookies") to provide certain content, such as video on demand, video clips, or animation. Adobe's Flash player and similar applications use this technology to remember settings, preferences, and usage similar to browser cookies. Flash cookies are not managed through your web browser, but you can access your Flash management tools from Adobe's web site.
We may also use "Web beacons" that monitor your use of our Sites. Web beacons (or Web bugs) are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server.
When corresponding with you via HTML capable email, Web beacons let us know whether you received and opened our email.
On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish personally identifiable information, this information can be linked to the data stored in the cookies/Web beacons.
OUR COMMITMENT TO SECURITY
YOUR RIGHT TO OBTAIN YOUR INFORMATION
You may request information about: the purpose of the processing; the categories of personal data concerned; who else outside the Site might have received the data from us; what the source of the information was (if you didn’t provide it directly to us); and how long it will be stored. You have a right to correct or rectify your personal data maintained by us if it is not accurate. You may request that we erase that data or stop processing it, subject to some exceptions. You can also request that we stop using your data for direct marketing purposes. In most jurisdictions, you have the right to register a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. When technically feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller.
Reasonable access to your personal data may be provided upon request made to us at email@example.com. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.
ADDITIONAL INFORMATION REGARDING CHILDREN'S PRIVACY
UPDATE YOUR INFORMATION (EXERCISE DATA SUBJECT RIGHTS)
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.
We will retain personal data we process on behalf of our customers as directed by paying customers. We will retain this personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information of which we are aware. To request this information, contact us at firstname.lastname@example.org.
You can opt out of receiving promotional and newsletter emails from us by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing email@example.com with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of Site services or those about your online account or our ongoing business relations.
If you would like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), you can revoke, consent, or edit data here. Our Privacy team will examine your request and respond to you as quickly as possible.
Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
California Residents: under California state law, California residents who have an established business relationship with the Site may choose to opt out of our disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt-out at any time after granting approval email firstname.lastname@example.org.
Companies within the Greendoor Holdings have certified with the U.S. Department of Commerce's Safe Harbor Program to address data transfers from the European Union and Switzerland. For a list of these companies, please click here.
NOTIFICATION REGARDING UPDATES
HOW TO CONTACT US